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3.4 Potential Problems with Sampling

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Undercoverage and Nonresponse

Undercoverage

Examples of undercoverage:

  • Phone surveys miss people without phones
  • Internet surveys miss people without internet access
  • Surveys of households miss people who are homeless

Nonresponse bias

Example: A health survey mailed to 1,000 people gets only 200 responses. If sicker people are less likely to respond, the survey underestimates illness rates.

Reducing nonresponse:

  • Follow-up contacts (calls, emails)
  • Incentives for participation
  • Multiple contact methods
  • Making surveys shorter and easier

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